Shipping Policy:
Processing Time: Orders are typically processed within 1-3 business days upon receipt. However, during peak seasons or sales events, processing times may be extended.
Shipping Methods: We offer standard shipping within the United States. Expedited shipping options may be available at an additional cost.
Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. Customers can view shipping costs during the checkout process before finalizing their order.
Delivery Time: Standard shipping typically takes 3-7 business days for delivery within the contiguous United States. Please allow additional time for deliveries to Alaska, Hawaii, and APO/FPO addresses.
Exchanges Policy:
Eligibility: To initiate an exchange, please contact our customer service team at hello@harvesse.com. Once your exchange request is approved, we will provide you with further instructions on returning the item and selecting a replacement.
Exchange Process: We offer standard shipping within the United States. Expedited shipping options may be available at an additional cost.
Exchange Shipping: Customers are responsible for the cost of shipping the item back to us for exchange. However, we will cover the shipping costs for sending the replacement item back to you.
Returns Policy:
Eligibility: We accept returns on unworn, unwashed, and unaltered items with original tags attached within 30 days of the delivery date.
Return Process: To initiate a return, please contact our customer service team at hello@harvesse.com. Once your return request is approved, we will provide you with a return shipping label and instructions on returning the item.
Return Shipping: Customers are responsible for the cost of return shipping. A return shipping fee may be deducted from your refund.
Refunds Policy:
Refund Process: Refunds will be issued to the original payment method within 5-7 business days after we receive and process your returned item.
Refund Amount: The refund amount will be the purchase price of the item minus any applicable fees, such as return shipping fees.
Non-Refundable Items: Final sale items, gift cards, and promotional items are not eligible for refunds.